If your item is readily available in stock, we will send this out via next working day recorded delivery via DPD Local (UK orders only) where possible. You will receive a dispatch notification with your tracking number where you can view your delivery information. Please note that in some cases, next day delivery may not be possible and delivery delays by the courier are outside of our control.
If you have purchased a bespoke / custom product, you will receive your item after we have finished the manufacturing process, within the online advertised lead times. Our delivery partner for UK orders is DPD Local and you will receive a dispatch notification with your tracking number where you can view your delivery information.
Please note we do not ship items out on weekends or bank holidays as our offices are closed during this period. If your item is being shipped out on a Friday or over a bank holiday via next day delivery, this will be delivered on the next working day as our delivery service does not operate on weekends and/or UK public holidays.
If you experience any delivery issues or are unable to track your parcel, please contact DPD Local directly and speak with their customer service team via telephone on 0121 275 0500.
For international orders please contact your customer service provider in your destination country for further information.